National Electic Power Regulatory Authority NEPRA and WAPDA

NEPRA was setup to regulate the electric power sector to promote a competitive structure for the industry and to ensure the coordinated, reliable and adequate supply of electric power in the future. By law, NEPRA is mandated to ensure that the interests of the investor and the customer are protected through judicious decisions based on transparent commercial principals and that the sector moves towards a competitive environment.

NEPRA states that it’s mission is as follows:

 “We shall strive to develop and pursue a Regulatory Framework, which ensures the provision of safe, reliable, efficient and affordable electric power to the electricity consumers of Pakistan; we shall facilitate the transition from a protected monopoly service structure to a competitive environment where several power sector entities function in an efficiency oriented or market driven environment and shall maintain a balance between the interests of the consumers and service providers in unison with the broad economic and social policy objectives of the Government of Pakistan.”

NEPRA contacts:

NATIONAL ELECTRIC POWER REGULATORY AUTHORITY
NEPRA Tower Attaturk Avenue (East), Sector G-5/1, Islamabad.

Tel: +92 51 2013200
Fax: +92 51 2600021
E-mail: info@nepra.org.pk
office@nepra.org.pk

REGISTRAR
NEPRA Tower Attaturk Avenue (East), Sector G-5/1, Islamabad.
Tel: +92 51 9206500
Fax: +92 51 2600021
Email: registrar@nepra.org.pk

DIRECTOR CONSUMER AFFAIR DIVISION
NEPRA Tower Attaturk Avenue (East), Sector G-5/1, Islamabad.
Tel: +92 51 2013200
Fax: +92 51 2600021
E-mail: cad@nepra.org.pk

File and official complaint against NEPRA directly to them by clicking here.

DOES NEPRA PERFORM ITS TASK WELL? PLEASE SHARE YOUR VIWES.